Call Centre Associates Expands Team of Consultants

Ilford, Essex, 22 September 2006: Call Centre Associates, a recruitment consultancy dedicated to placing middle and senior management and all levels of resource planning professionals in call centres, has appointed a further two recruitment consultants. Rob Burgerman and Mandy Mullan will help manage the middle management staffing requirements of Call Centre Associates’ rapidly growing client base.

“Our recruitment successes to date, especially within an industry which has a reputation for high staff turnover in many sectors, are seeing us getting approached more and more to advise on and implement professional sourcing and recruiting solutions,” explains Ian Lasplace, Director, Call Centre Associates. “The addition of two further consultants reflects this and the combined 12 years’ dedicated recruitment experience of Rob and Mandy gives us a very experienced team overall and means that we are able to take on this growing business with confidence whilst continuing to provide a slick and professional service to our clients.”

About Call Centre Associates
Founded in 1999 by experienced recruitment professionals, Steve Usher and Ian Lasplace, Call Centre Associates has rapidly found a niche for itself as a specialist provider of permanent recruitment solutions to the contact centre industry. Focussing on the recruitment of leadership and management professionals within call centre operations, the company also possesses the industry’s longest established team of recruiters dedicated to the niche area of resource planning. With a track record of effective delivery, relationships with many industry employers of choice and a network of influential industry leaders, the company has become one of the best known and highly regarded consultancies in their field.

Call Centre Associates is based in Essex and provides recruitment solutions nationally via three focussed recruitment teams.

For press information:
Adrienne Routledge/Caroline Harrison, Sapphire Public Relations, tel: 0208 916 2144, e: Adrienne@sapphirepr.co.uk; caroline@sapphirepr.co.uk